Website Privacy Policy
NanoNcap B.V. respects your privacy and processes personal data carefully, transparently and in accordance with the General Data Protection Regulation (GDPR) and the Dutch GDPR Implementation Act.
1. Who is responsible for your personal data?
NanoNcap B.V. is the controller responsible for the processing described in this Privacy Policy.
NanoNcap B.V. Akkerwinde 120 2906 XG Capelle aan den IJssel The Netherlands
Chamber of Commerce number: 94372055 VAT identification number: NL866753588B01
Website: nanoncap.nl · nanoncap.com Email and privacy contact: info@nanoncap.nl
NanoNcap B.V. has not appointed a Data Protection Officer because its current activities do not require one. Privacy questions, complaints and requests may be sent to info@nanoncap.nl.
2. Scope of this Privacy Policy
This Privacy Policy applies to personal data processed through nanoncap.nl, nanoncap.com and related business communications. The two websites are language versions of NanoNcap's online presence. Depending on the technical configuration, certain website settings, logs or cookie preferences may be recorded separately for each domain.
This Privacy Policy does not govern the independent processing activities of third-party websites or services to which we may link. Those parties are responsible for their own privacy practices.
3. Personal data we may process
3.1 Website and technical information
When you access the website, our hosting and security systems may process limited technical information, including: IP address; date and time of access; requested page or resource; browser and device type; operating system; referring page; selected website language; general technical settings; error, security and access-log information; and cookie or consent preferences, where applicable.
We use this information to provide, secure, troubleshoot and maintain the website.
3.2 Contact and enquiry information
When you contact NanoNcap or use a contact form, we may process: your name; job title; company or organisation; email address; telephone number, where supplied; country or region; preferred language; the type or subject of your enquiry; the product, application, market or regulatory context you describe; the contents of your message; documents or files you voluntarily submit; and subsequent correspondence.
Please provide only the information reasonably needed for your enquiry.
3.3 Development sample, trial and technical-evaluation information
When you discuss or request a development sample, evaluation, trial or technical collaboration, we may additionally process: delivery and business-address information; intended application or use; relevant animal species, product category or market; formulation or processing requirements; target specifications; requested quantities; regulatory or compliance information; shipping and logistics information; your role and authority within your organisation; and records of the technical or commercial evaluation.
Do not provide patient data, consumer health records, national identification documents, payment-card details, passwords or other unnecessary sensitive information through the website.
3.4 Business relationship information
Where we enter into or consider a business relationship, we may process: professional contact details; quotation, order and contract information; invoicing and payment information; delivery and logistics information; meeting records; relevant technical and regulatory correspondence; due-diligence information; records of consent, instructions and approvals; and records required for accounting, legal, quality or compliance purposes.
3.5 Marketing and business updates
NanoNcap does not currently operate a website newsletter and does not use ordinary contact-form submissions to create a marketing list. If we introduce electronic business updates in future, we will update this Privacy Policy and request consent where required before that processing begins.
3.6 Professional information obtained from other sources
We may receive limited professional contact information from: your employer or organisation; a colleague or professional introduction; a distributor, supplier, adviser or project partner; a business card; a professional event or trade fair; a public company website; a public professional profile; or another legitimate business source.
We use such information only where the professional contact is relevant to NanoNcap's activities and where the person could reasonably expect the contact.
3.7 Privacy requests and complaints
When you exercise a privacy right or submit a privacy complaint, we may process: your identity and contact information; details of your request; limited information needed to verify your identity; our correspondence and response; the decisions and actions taken; and information required to demonstrate compliance.
We will not normally ask for a full copy of an identity document. Where identity verification is necessary, we will request only proportionate information.
4. Why we process personal data and our lawful bases
| Purpose | Typical data | Lawful basis |
|---|---|---|
| Operating, delivering and securing the website | Technical data, IP address and security logs | Our legitimate interests in providing secure and functional websites |
| Remembering language or website preferences | Language and preference information | Our legitimate interests or consent, depending on the technology used |
| Detecting misuse, fraud, attacks or technical problems | Technical, access and security information | Our legitimate interests in protecting our systems, users and organisation |
| Responding to an enquiry | Contact details, message and correspondence | Steps requested before entering into a contract, where applicable; otherwise our legitimate interests in responding to professional enquiries |
| Assessing a proposed product, application, development sample or trial | Contact, technical, regulatory and application information | Steps requested before entering into a contract and our legitimate interests in evaluating business opportunities |
| Preparing quotations, agreements and projects | Professional, commercial and technical information | Performance of, or steps before entering into, a contract; legitimate interests where the contracting party is an organisation |
| Managing customers, suppliers, manufacturers, distributors, advisers and other partners | Professional contact, contractual and operational data | Performance of a contract, legal obligations and our legitimate business interests |
| Accounting, taxation and statutory administration | Identity, invoice, payment and transaction information | Compliance with legal obligations |
| Establishing, exercising or defending legal claims | Relevant communications, contracts and records | Our legitimate interests and compliance with applicable law |
| Managing cookie preferences | Consent identifier and settings | Compliance with legal obligations; consent for optional cookies |
| Responding to privacy requests | Identity, request and correspondence | Compliance with legal obligations |
| Corporate transactions, audits or professional advice | Relevant business and contact information | Our legitimate interests and, where applicable, legal obligations |
Where we rely on legitimate interests, we consider the nature of the data, the context in which it was obtained, your reasonable expectations, the necessity of the processing and its possible effect on you. You may object to processing based on legitimate interests as explained in Section 12.
5. Is providing personal data compulsory?
You are not generally required to provide personal data through the website. However, we may be unable to respond properly, assess a request, prepare a quotation, enter into an agreement or fulfil a legal or regulatory obligation if necessary information is not provided. Fields marked as required in an online form are necessary to submit and handle that request. Optional fields may be left blank.
6. Sensitive personal data
The website is not intended to collect special-category personal data, such as information concerning health; racial or ethnic origin; political opinions; religious or philosophical beliefs; trade-union membership; genetic or biometric identity; sex life or sexual orientation; or criminal convictions.
Please do not submit such information unless NanoNcap has specifically requested it for a lawful and clearly explained purpose. Where unsolicited sensitive information is received and is not needed, we may delete it.
7. Children
The website and NanoNcap's products and services are intended for professional and business audiences. They are not directed to children. We do not knowingly use the website to collect personal data from children. A parent or guardian who believes that a child has provided personal data may contact us at info@nanoncap.nl.
8. Who may receive personal data?
We may share personal data, where necessary, with the following categories of recipient: website, hosting, domain and email-service providers; contact-form and communications providers; cloud-storage, IT-support and cybersecurity providers; customer-relationship or business-administration providers; accountants, auditors, lawyers, tax advisers and regulatory consultants; laboratories, manufacturers, suppliers, logistics providers and project partners where necessary for the requested activity; competent regulators, supervisory authorities, courts or public bodies where required by law; insurers and professional advisers in connection with claims or risk management; prospective purchasers, investors or advisers in connection with a possible corporate transaction, subject to appropriate confidentiality safeguards; and other parties where you have instructed us or given valid consent.
Service providers processing personal data on our behalf may use it only in accordance with our instructions, their contractual obligations and applicable data-protection law. NanoNcap does not sell personal data. We do not disclose contact-form information to third parties for their independent advertising purposes.
If our websites are hosted on WordPress.com, Automattic provides website hosting and related platform services, which may include Jetpack functionality and Akismet spam protection. Depending on the form implementation, Automattic and its service providers may process technical website information and form-submission information for hosting, delivery, security and spam detection. The precise processing and any device-storage technologies are reflected in our processor register and Cookie Policy.
9. International transfers
We aim to use providers that process personal data within the European Economic Area. Some technology providers or their subprocessors may nevertheless process data outside the European Economic Area. Where personal data are transferred outside the EEA, NanoNcap will use an appropriate legal transfer mechanism, such as a European Commission adequacy decision; European Commission Standard Contractual Clauses; another legally recognised transfer mechanism; and supplementary technical or organisational safeguards where appropriate.
Information about the relevant safeguards may be requested at info@nanoncap.nl. We may redact confidential or security-sensitive parts of contractual documents.
10. How long we retain personal data
We do not retain personal data longer than necessary for the relevant purpose, unless a longer period is required or justified by law, regulatory requirements, quality obligations, dispute resolution or the establishment, exercise or defence of legal claims.
| Category | Normal retention period |
|---|---|
| Website security and access logs | Up to 90 days, unless needed longer to investigate an incident |
| General enquiry that does not lead to a business relationship | Up to 24 months after the last substantive contact |
| Development-sample, trial or technical-evaluation request that does not lead to a contract | Up to 5 years after the request or evaluation is closed, where needed for technical, regulatory, safety or legal records |
| Active customer, supplier or partner records | For the duration of the relationship |
| Contractual and material business correspondence | Normally up to 5 years after the relationship ends, unless a longer legal or regulatory period applies |
| Financial and tax administration | At least the applicable statutory retention period, normally 7 years |
| Cookie or consent preference, where such a mechanism is used | Normally up to 6 months, after which a renewed choice may be requested |
| Privacy-rights requests | Normally 5 years after the request is closed |
| Security-incident records | For as long as needed to manage and document the incident, normally up to 5 years after closure |
| Records relevant to a dispute or claim | Until the applicable claim or limitation period has expired |
At the end of the applicable period, data are deleted, anonymised or securely archived where continued retention is legally required.
11. Security
NanoNcap takes reasonable technical and organisational measures appropriate to the nature and risk of the processing. These may include encrypted website connections; access controls and role-based permissions; multifactor authentication where available; software and security updates; protection against unauthorised form submissions; secure backups; restrictions on administrator access; confidentiality obligations; selection and review of service providers; incident-response procedures; and periodic review of stored information.
No online system can be guaranteed completely secure. Please do not send highly confidential, sensitive or security-critical information through an ordinary website form unless suitable arrangements have been agreed.
12. Your privacy rights
Subject to the conditions and exceptions in applicable law, you may have the right to obtain information about how we process your data; request access to your personal data; request correction of inaccurate or incomplete data; request deletion of personal data; request restriction of processing; object to processing based on legitimate interests; object at any time to processing for direct marketing; withdraw consent at any time; receive certain data in a structured, commonly used and machine-readable format; request transfer of eligible data to another controller where technically feasible; and lodge a complaint with a supervisory authority.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. Where you object to direct marketing, we will stop using your personal data for that purpose.
To exercise a right, contact info@nanoncap.nl. Please state your name; the nature of your request; the relevant email address or relationship with NanoNcap; and sufficient information for us to identify the relevant data.
We may request limited additional information where reasonably necessary to verify your identity or protect another person's rights. We normally respond without undue delay and within one month. Where a request is complex or several requests have been made, the period may be extended as permitted by law; we will inform you within the initial period if an extension is necessary. Requests are normally handled free of charge. A reasonable fee may be charged, or a request may be refused, where permitted by law and where a request is manifestly unfounded or excessive.
13. Direct marketing
NanoNcap does not currently use information submitted through the website for direct electronic marketing, and will not add ordinary enquirers automatically to a marketing list. If we introduce a newsletter or promotional business updates in future, we will request separate consent unless electronic communication is otherwise expressly permitted by law, and every promotional email will identify NanoNcap and provide a simple, free unsubscribe method.
14. Automated decision-making and profiling
NanoNcap does not currently use website personal data to make decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently conduct behavioural advertising or cross-site profiling through the website. If this changes, this Privacy Policy and the cookie-consent process will be updated before the relevant processing begins.
15. External websites and social media
The website may contain links to third-party websites, professional profiles or social-media platforms. When you choose to follow such a link, the third party may process information under its own terms and privacy policy. NanoNcap does not control and is not responsible for that independent processing. Where possible, we use ordinary links rather than automatically loaded social-media plug-ins.
16. Language versions
NanoNcap may publish this Privacy Policy in different languages. The language versions are intended to communicate the same information. Where a translation contains an unintended inconsistency, NanoNcap will interpret and apply the versions in a manner consistent with applicable Dutch and European data-protection law.
17. Changes to this Privacy Policy
We may update this Privacy Policy when the website changes; a new service or form is introduced; service providers change; processing activities change; legal or regulatory requirements change; or clarification is otherwise appropriate. The current version and its effective date will be published on the website. Material changes affecting an existing processing activity may also be communicated through an appropriate additional notice.
18. Questions and complaints
Questions, concerns and privacy requests may be sent to:
NanoNcap B.V., Akkerwinde 120, 2906 XG Capelle aan den IJssel, The Netherlands — info@nanoncap.nl
You also have the right to lodge a complaint with the Dutch supervisory authority, the Autoriteit Persoonsgegevens. We encourage you to contact NanoNcap first so that we have an opportunity to investigate and respond.
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Privacy questions or requests?
Contact NanoNcap B.V. at info@nanoncap.nl. We encourage you to contact us first so we can investigate and respond.